Customer Testimonials
Everything, from the first point of contact until after the sale was done and the vehicle delivered, was easy. G & Brenden answered every question and sent plenty of videos since I wasn't there to see it in person. They delivered my vehicle to me at work and checked in several times after delivery to make sure I wasn't disappointed in my purchase. I highly recommend Sid Dillon and will check here first for my next car.
Lane & Neil Cole were very thoughtful and great to talk with. Lane was able to answer our questions without hesitation.
Great service. Friendly and knowledgeable. That’s enough worlds. And and and and and and
Chris was kind and communicated all of the details to me. The waiting area was pleasant.
The dealership was quick and completed the repair at their expected completion time, and the staff were very courteous and thorough.
Work was done in a timely manner. Comfortable waiting area but was cool, glad I had my jacket.
Cody in service was great to work with, communication was good, sent emails displaying the problem, which was helpful because we live 150 miles away!
We are always very pleased with our treatment by both the service team and the sales team
The process was low pressure and not pushed into rushing into a decision. The staff was well informed and knowledgeable.
Cody Bland has been my go-to service advisor for years. He's attentive and works to ensure my vehicle is taken care of whether it’s in for an oil change or a service repair.
Good work in an hour Very nice to me the customer, good work & did it in an hour time.
They were fabulous to work with. we've purchased all of our vehicles from them since 2013.
They changed my oil and found a couple of filters that needed changed but didn't wash the outside or vacuum the front inside floor mats and when I go to the pine lake dealership they do
Everything was fine had a little trouble with the garage door opener they were very helpful love the truck thank you
Oil change was timely even though I did not have an appointment. I did need new tires and Nathan presented me with a list of options and we discussed them. It took a day or so to get the tires in and they were installed in the time he said. No hassle excellent service.
Everything was fast and easy I went in knowing what I wanted and he found it and away we went with it.
I had an oil change. Quick, efficient service and a nice relaxing waiting area. Nathan was very helpful.
Very professional, Nate did a great job keeping the communication through out the day. Would recommend other Ram owners to this dealership for service.
We were very pleased with Chris and his genuine care for us and our vehicles. Each time we are here, we literally feel like royalty! Thank you, Chris, for your exceptional service!
Oil change and tire rotation were done in a timely manner for a walk in service. My service rep (Cody) did a great job let me know the timeframe for the service to be completed.
I have purchased two new pickups in the last few years Lincoln Sid Dillon . It was always a pleasure to deal with Tracey G. And everyone was helpful and professional
Said what they did. Did what they said. Gave me a ride home and back. Good job.
He is the best service advisor you have. I always know my vehicle is going to be taken care of when he is there.
Good people out there & easy to work with Good people out there & easy to work with. Go see Nate he'll take care of you
I just did this survey on Saturday 31 October. Once again; I just did this very same survey on Saturday 31 October.
They worked me in early and were very understanding. I appreciated the understanding that this was not an expense I was expecting. I was treated with respect.
It was great. Always a top notch experience. It was easy to schedule an appointment and the service was completed as promised.
Great Service advisors and good repair service I recommend Sid Dillon to anyone looking for qaulity vehicle repair at a reasonable price
Very friendly and helpful. He explained what they did and said it did not need the recall.
It was very pleasant and very professional The experience of Monty working with me was very pleasant and professional really quick and fully explained situation all around good service
Easy to work with! Great experience! Service advisor was knowledgeable and helped us out! Thanks
Prompt, courteous advisor. He had everything ready to go for me and arranged a loaner vehicle. Excellent experience.
I was there for an oil change and tire rotation. Chris was very friendly and stated what was found, but did not push immediate response. I really appreciate that.
Nate always does a great job of getting me checked in quickly, he addressed my concerns , followed up with a progress report and had my work completed quickly. Thanks Nate & Sid Dillon
The employees were very friendly and informative. Service was completed quickly. Dealership was very clean and comfortable while waiting.
Very polite, very professional very understanding. They made the whole transaction easy and very understandable.
Good It was good. They got it in at a timely manner. They explained everything they were going to do and did what they said they were going to do.
They care about your concerns and address them! Exceptional thank you to Ty and his knowledge!
Same as last time... got right in and the problem was taken care of for me. Appreciate the car wash also. Everyone was very professional and kind.
I was early, got right in and was on my way home in no time at all. Very nice people.
These guys have been very accommodating and friendly. They go out of their way to make sure that yoy are taken care of.
One of the top best car buying experiences ever. I just bought a Dodge Durango from them without seeing it in person. They took videos and answered every question I had without the hard pressure sales of many dealerships. They delivered my Durango to me at work with zero issues. Everything went just as planned. Shout out to G & Brenden for all their work! You guys are top notch! Don't change what you're doing. This will be the first place I go to for my next vehicle. For now, I'll be cruisin' in Dahlia.
One of the top best car buying experiences ever. I just bought a Dodge Durango from them without seeing it in person. They took videos and answered every question I had without the hard pressure sales of many dealerships. They delivered my Durango to me at work with zero issues. Everything went just as planned. Shout out to G & Brenden for all their work! You guys are top notch! Don't change what you're doing. This will be the first place I go to for my next vehicle. For now, I'll be cruisin' in Dahlia.
Set appoitment for maintenance and got done same day check health of vehicle I'll do it again.
Chris was very good to work with I appreciate being treated with his respect and kindness. Thank you
Mike, Mario and team were fantastic to work with! Professional, Top Tier Service! Highly recommend!
Service team is cool, sales team is not Someone ill do business with ever again.
Was able to get in and finished quickly. No problem taking me home for the wait.
Amazing, thoroughly, professional. Quick and curteous looking out for things I wouldn’t catch. Disclaimer and car wash
Really great customer service,very nice and friendly.they explain in good detail what they will be doing to your vehicle
I have always received great and fast service with Sid Dillon service department. Thank you
Monty is a very good looking young man, he's the only one I want to work on my vehicles.
Clean, knowledgeable, good communication, felt well informed, and the estimates matched the billing. Still waiting on communication about a rear windshield wiper which did not get fixed during the service (granted the service was for a much bigger issue).
Was easy experience. They called me after a customer backed out of the truck. I came in and filled out paperwork and traded jeep in and drove away that day.
Great staff and great service! Appreciated their time and help even tho they were there late.
They did a great job. I came in for express service, but they identified the recalls I needed and got those done at the same appointment as well as other routine maintenance that was required
Okay It was a quick service and tire rotation. We didn't have to wait long.
Trevor made our car buying experience smooth and enjoyable. He answered our questions in a timely manner.
Always pleasant and professional. Cody is the best and I appreciate how quickly they get things done.
Always pleasant and professional. Cody is the best and I appreciate how quickly they get things done.
Best repair experience I've had in years They offer a very comprehensive service, above and beyond.
I've brought my Dodge Hornet to Sid Dillon twice now. The technicians did good work in a timely manner, and that part I have no complaints about. The issues have all been on the service advisor and admin side.
On my first visit, shortly after purchasing the vehicle, I came in for a low coolant level, a remote start issue, and a sagging belly pan. Christopher topped off the coolant and got the remote start working. However, I was told the multi-point inspection showed the alignment was good, and that the belly pan would cost around $800 to replace, even ... Read More DealerRater - Oct 24, 2026
I had a good experience, the service department is very professional. I would return if need be.
Very knowledgeable, explained things very well, spent quality time with us. Very helpful and courteous.
This is a beautiful vehicle just as advertised. It just took a while to put the deal together. Thank you
It was a pleasant place to do computer work for the hour I was there
I am very satisfied with my experience, care, and the attention that was put in to working with me and my needs and making this experience and decision an easy one!
Routine oil change That was fine With a visual inspection and send you a videp
We had our 2025 compass in to diagnose a rattling noise. Ty and the mechanics worked tirelessly to track down the problem and correct it.
The team is great. Chris W is great in explaining things and proving a great timeline.
Very professional and overall great experience! Tracy has always been a pleasure to work with.
I had a wiring problem with my car. They found it, fixed it, and didn't overcharge
General oil change. It was fast and service was good It was a no pressure experience
Fast and professional The person who i how managed my request for service was pleasant and listened well to my concerns
Very prompt on getting jeep recal evaluated. Ty did a great job always pleasant to work with
Very helpful, Repaired in a timely manner. Would recommend anyone to deal with sid Dillon if they need any type of work done.
Great service, kept me informed, friendly staff, problem was solved. Thanks for all your help.
Had a great experience, Chris was very communicative and helped keep me informed about the car repair.
Good No Good good good good good good good good good good good good good good good good good good good good
My engine/oil cap and manual calls for 0W20 and 5W20 was put in my engine. I wasn't told that they did this and I only caught it because I looked at my service ticket. I let Andy know that he needs to drain the 5W20 and put OW20 in my engine as recommended for my engine by Mopar. He told me that if I wanted 0W20 that I had to buy it and bring it to the shop and he wouldn't credit me for the oil (5W20) already in my engine. At the end of the service ... Read More DealerRater - Oct 18, 2026
My crap Hemi had a bad lifter that (apparently) me to replace the entire right head. While driving between the dealership in Lincoln and Des Moines Iowa the head cracked. I blame workmanship, but the dealership blamed a crappy OEM head. I'm out around $8k at 90k miles plus a gas tank at 50k miles for $1300 (total including chasing down other gremlins in the fuel and evap system).
This is the best service I have ever received. The sales and service departments are top notch!
Cody was great to work with. Dealership was very clean and service was performed as expected.
Clean kind and professional Will do Okay 8 more words I'll type here now Spaceballs
We were happy with the helpfulness and friendliness of everyone. We appreciated everyone working with us through a tough situation, and even staying late to make sure we were all set.
Very straight forward and professional. They didn’t play around with negotiating and did everything they said they were going to do. Great experience with great people!
My service advisor Chris Weatherly was fantastic, keeping me informed an updated on maintenance schedule. Would definitely recommend him an Sid Dillon to others
I have worked with the dealership for many many years and they have always treated me fair and have always listened with payments
We had a great experience with our leases. Trevor did a wonderful job of listening to our needs and finding us exactly what we wanted at the right price. We'll be back.
Dealership is very professional and treats you like a person instead of a number. Would recommend!
We have bought several vehicles from Sid Dillon including GMC, Ram, and Jeep. They treat us right so we keep coming back. Mike Wagner dies a great job taking care of us.
Cody was great to work with addressed all issues and informed what was going on at all times
Helpful and understanding…took care of my Ram and took care of me. The communication throughout the service was great.
Honest, very easy to work with, exceeded my expectations. kept me very informed. I will come back.
Cody Bland deserves a 5 while Andy Staehr gets 1. While Cody Bland is great to work with, Andy Staehr, who is his manager, is very dismissive and impolite. Andy Staehr appeared annoyed and bothered to have to leave his throne aka his tiny corner office to come deal with me the customer. Mind you, this was my 3rd time back for the same issue. An issue I spent money to get diagnosed somewhere else, and it took the other shop just short of an hour to find the source. I will not be back. Not to make a purchase, and certainly ... Read More DealerRater - Oct 13, 2026
Found a problem that I've been dealing with for years Loved the explanation of the repairs to be done. Camera was great
Fast, professional and the video was great The experience was good. These are 8 more words.
The team at SID DILLON was very helpful and ensured my issue was resolved at this visit.
Although Chrysler/Jeep doesn’t seem to have a fix for my Jeer Grand Cherokee starting issues, Sid Dillon’s service department took my problems seriously and gave us a loaner while they tried to resolve it.
Very disappointed with my experience at Sid Dillon Jeep in Lincoln. The parts department was unhelpful, and I felt disrespected by the way I was treated. Customers deserve basic courtesy and a willingness to help. It’s frustrating to contact a dealership for assistance and leave feeling dismissed. I expected much better customer service, and I hope management takes this feedback seriously.